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In a word, "Excellent!" I couldn't be more satisfied with Mr. Kris Brown and the service center. Surprisingly, the cost of an oil change, tire rotation, and complete checkup were what a regular auto shop would charge, not a dealership. The live video(s) with a running commentary of the entire vehicle inspection is handy. Fortunately, there were no surprises. The reason was that if one Lexus Service Center services your car, you should not expect surprises!
The experience was world class. I am a customer for life!!! My brothers whom is currently waiting on the new RX350 will be coming there to place his order. Also, my sister who is loving my new ride will be coming down as well. BEST DEALERSHIP IN THE WORLD!!!!!
The salesperson (Derrick) was knowledgeable, and stood by the deal I made. It came up cheaper than all of the other dealerships in the area, though I had to react quickly. Most of the paperwork was done up front, so it did not take me long to drive back in a new car. Business department tried to upsell things, and they even tried to bargain for those, but their pricing on options/warranties was not the best. In summary, it was a good experience, and providing they would have a good deal for me, I would deal with them again.
As usual, Kris Brown from the Service Department and Lexus of Westport whose service department is located in Fairfield, CT, never let us down. Kris took great care in looking after the repairs and keeping us updated with photos. The final cost of the repairs as compared to the estimate was spot on! No surprises there. We are very thankful.
The check engine light came on in my Lexus IS 250. I took the car to the service center of the New Country Lexus of Westport in Fairfield, CT. After a thorough checkup, it was determined that the gas cap was loose and there were no other issues. Of course, I was relieved that it was a simple fix and I was grateful to the service center for their professionalism and honesty. I have absolutely no reservations about taking my car back anytime I have a problem or for a regular service.
I could not be happier with my car buying experience at Lexus of Westport. Derrick quickly greeted us when we arrived to pick up our '22 Lexus RX 350 F-Sport. My sales person Chris Kelley presented my new car with a beautiful red bow on top of it. Kevin was professional and very clear with the financial paperwork, that we had to go through and sign. Bob Levenson the General Manager stopped by and took the time to congratulate us on our new purchase. Liz was very knowledgeable on setting up my phone and getting all of my apps to work. The ...
Extremely pleased with the professionalism and courtesy given to me as a customer. Dondre Clarke was exceptional and very knowledgeable of all the details of the Lexus Brand. I would definitely refer this dealer to family and friends.
This car purchasing process was truly pain-free. Started with a great conversation with Mr. Dondre Clarke over the phone, the young gentleman who assisted me throughout the whole process. His transparency regarding the car’s pertinent information and “numbers” made the whole process hassle and anxiety-free. Ms Sonia Suarez closed the deal. She was very pleasant and thoroughly explained all the required documents before I affixed my signature. I was offered “add-ons” which were presented with clear explanation. I felt no pressure in the finance office. I drove my new Lexus home to Queens, NY with an exuberant feeling. I ...
Great experience purchasing my new Lexus at Lexus of Westport. Enjoyable working with Chris in sale. Really made the process painless and efficient. Look forward to my next purchase.
I asked my salesman 6 months ago to keep an eye out for a certain car. I got a great deal with No haggling! Highly recommended!
Welcome To New Country Lexus of Westport
Here at New Country Lexus of Westport, it is our mission to be the automotive home of drivers in the Westport, CT area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Speaking of new LEXUS models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won’t find a reason to visit any other dealership in Westport.
WE KEEP YOU GOING
New Country Lexus of Westport is also by your side whenever you need any car service and repair work done in Westport. What’s more, our auto parts team would be happy to get you whatever you need to keep your LEXUS vehicle on the road for many miles to come. Please call 203-902-1110 today.